> ## Documentation Index
> Fetch the complete documentation index at: https://help.tivero.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin quick start

> The steps that let employees submit requests and approvers decide on them.

This article takes you from an empty workspace to the first approved request.

**Who:** the Owner or an Administrator. The HR role can do some of the steps too.
**Prerequisites:** you have created a [workspace](/en/getting-started/create-workspace).

<Steps>
  <Step title="Check the organization details">
    Open **Settings → Organization**. Check the name, country, timezone and default language.
  </Step>

  <Step title="Set the work week">
    Open **Settings → Working days and holidays**. Check the organization's week in the work schedules section. See [Work schedules](/en/calendars/work-schedules).
  </Step>

  <Step title="Confirm the holiday calendar">
    On the same tab, under **Holiday calendar by work location**, review the holidays for the current year and click **Confirm the … calendar** (with the selected year). Until the calendar is confirmed, requests counted in working days are blocked. See [Holiday calendar](/en/calendars/holiday-calendar).
  </Step>

  <Step title="Prepare absence types and policies">
    Review **Absence types** and **Absence policies** in the **Organization** menu. If you didn't pick a template in the wizard, create a policy with **Add policy**. See [Absence policies](/en/time-off/absence-policies).
  </Step>

  <Step title="Create teams">
    Open **Teams** and add teams with their managers. See [Teams and supervisors](/en/people/teams-and-supervisors).
  </Step>

  <Step title="Add people">
    Open **People** and click **Add person** or **Import**. Give each person a team, a supervisor and a policy. See [Add and invite people](/en/people/add-and-invite-people).
  </Step>

  <Step title="Set opening balances">
    If the policy uses a balance, set the opening balance when you add the person or later on their page. See [Balances](/en/time-off/balances).
  </Step>

  <Step title="Check approvals">
    Open **Settings → Approval processes** and make sure every person has someone who approves their requests. See [How approval works](/en/time-off/approval-process).
  </Step>

  <Step title="Send invitations">
    Invite people you added or imported without an invitation with **Send invitation** on the **People** list.
  </Step>
</Steps>

## Result

Employees sign in, see their balance on the **Dashboard** and submit requests. Requests reach the right approvers, and approved absences appear in the **Calendar**.

## Optional

* [Connect Microsoft 365](/en/microsoft-365/overview) to sync people and Outlook calendars and to approve requests in Teams.
* Set [additional company days off](/en/calendars/company-days).
* Choose a [plan](/en/billing/plans-and-trial) before the trial ends.

## If something doesn't work

* An employee can't submit a request: [I can't submit a request](/en/troubleshooting/cannot-submit-request).
* A request doesn't reach the right person: [Approval issues](/en/troubleshooting/approval-issues).

## Related articles

* [Roles and permissions](/en/roles/roles-and-permissions)
* [Key concepts](/en/time-off/key-concepts)