> ## Documentation Index
> Fetch the complete documentation index at: https://help.tivero.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Manager guide

> How a manager decides on team requests, checks team availability and the team calendar, and hands approvals over while away.

**Who:** people with the Manager role, and anyone named as an approver. Detailed instructions are in the linked articles.

## What you do in Tivero

* Decide on requests from the people you approve for.
* Check team availability before you decide.
* Plan work using the team calendar.
* Submit your own requests — like every employee.

## What you see as a manager

* **Dashboard** — the **Requests to review** and **Upcoming team absences** cards.
* **Requests** — the **Mine**, **Team** and **To review** tabs.
* **Calendar** — the **My team** view.
* **People**, **Teams**, **Reports** — your team only, read-only.

<Frame>
  <img src="https://mintcdn.com/tivero/nJ3pi9fH9kVgLgqx/images/en/dashboard-manager.webp?fit=max&auto=format&n=nJ3pi9fH9kVgLgqx&q=85&s=e39e988b3da63e45864437cfe0ae9b66" alt="Manager dashboard: the My balance card, the Who is out today card and the Requests to review list with Review buttons" width="1141" height="690" data-path="images/en/dashboard-manager.webp" />
</Frame>

## Decide on a request

<Steps>
  <Step title="Open the request">
    On the **Dashboard**, click **Review** next to a request, or open **Requests → To review**.
  </Step>

  <Step title="Check the decision context">
    The **Decision context** section shows team availability for the period and whether your decision is final or the request still needs another approval.

    <Frame>
      <img src="https://mintcdn.com/tivero/nJ3pi9fH9kVgLgqx/images/en/request-decision.webp?fit=max&auto=format&n=nJ3pi9fH9kVgLgqx&q=85&s=5fb69d7d34dca9c76090a45afd7a4710" alt="A pending request with the Decision context section: Team available, Your decision is final, and the Decline and Approve buttons" width="672" height="900" data-path="images/en/request-decision.webp" />
    </Frame>
  </Step>

  <Step title="Decide">
    Click **Approve** or **Decline**. When you decline, you can add a comment — the requester will see it.
  </Step>
</Steps>

Details: [Approve requests](/en/time-off/approve-requests).

## Where to find common tasks

| You want to…                          | Go to                                                                                        |
| ------------------------------------- | -------------------------------------------------------------------------------------------- |
| see who will be away                  | **Calendar** → **My team** · [Absence calendar](/en/calendars/absence-calendar)              |
| check a team member's balance         | **People** (read-only) · [Balances](/en/time-off/balances)                                   |
| see team statistics                   | **Reports** (scope: your team) · [Reports](/en/reports/reports)                              |
| decide on requests in Microsoft Teams | [Microsoft Teams](/en/microsoft-365/teams) — if your organization has turned it on           |
| hand approvals over while you're away | **Settings → Approval delegation** · [Approval delegation](/en/time-off/approval-delegation) |

<Note>
  The email notification about a new request links to the **To review** list in Tivero. You make the decision itself in Tivero or in Microsoft Teams.
</Note>

## Common problems

* [Approval issues](/en/troubleshooting/approval-issues) — I don't see a request, I can't approve.
* [I can't submit a request](/en/troubleshooting/cannot-submit-request)

## Related articles

* [How approval works](/en/time-off/approval-process)
* [Roles and permissions](/en/roles/roles-and-permissions)