> ## Documentation Index
> Fetch the complete documentation index at: https://help.tivero.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve requests

> Review a request, check the decision context, approve or decline, and reassign the approval when needed.

**Who:** the approver assigned to the request's current stage, and also Administrators and the Owner.

## Find requests to review

* **Dashboard** → the **Requests to review** card → **Review**.
* **Requests** → the **To review** tab.
* The link in the email notification about a new request.
* Microsoft Teams, if your organization has [turned on Teams notifications](/en/microsoft-365/teams).

## Decide on a request

<Steps>
  <Step title="Open the request">
    Click the request row to open the details.
  </Step>

  <Step title="Check the Decision context">
    You see **Team availability** for the period (for example "4 of 6 people available") and whether your decision is final.

    <Frame>
      <img src="https://mintcdn.com/tivero/nJ3pi9fH9kVgLgqx/images/en/request-decision.webp?fit=max&auto=format&n=nJ3pi9fH9kVgLgqx&q=85&s=5fb69d7d34dca9c76090a45afd7a4710" alt="A pending request with the Decision context section: Team available, Your decision is final, and the Decline and Approve buttons" width="672" height="900" data-path="images/en/request-decision.webp" />
    </Frame>
  </Step>

  <Step title="Approve or decline">
    Click **Approve** or **Decline**. When you decline, you can add a comment — the requester will see it.
  </Step>
</Steps>

**Result:** the requester gets an email notification. If the request has two stages, after your approval it goes to the stage 2 approver.

<Note>
  Team availability is context, not a precondition. If Tivero can't check it, you can still decide.
</Note>

## When a request can't be approved

If the person's available balance isn't enough and the policy doesn't allow a negative balance, Tivero shows **This request cannot be approved** and the shortfall (**Short by …**). You can then decline the request or ask HR to adjust the balance.

## Reassign the approval

**Who:** HR, Administrator, Owner.

<Steps>
  <Step title="Open the request">
    Open the pending request.
  </Step>

  <Step title="Reassign">
    Click **Reassign to someone else**, choose a person in **Reassign to** and enter the **Reason for reassignment**.
  </Step>

  <Step title="Confirm">
    Click **Reassign**. The current approver loses the task.
  </Step>
</Steps>

Click **Show reassignment history** to see earlier reassignments.

## Rules

* Nobody approves their own request.
* A decision is final for its stage. An approved request can be cancelled later — see [Cancel a request](/en/time-off/cancel-request).

## Related articles

* [How approval works](/en/time-off/approval-process)
* [Approval delegation](/en/time-off/approval-delegation)
* [Approval issues](/en/troubleshooting/approval-issues)