> ## Documentation Index
> Fetch the complete documentation index at: https://help.tivero.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel a request

> Cancel a pending or approved request and see what happens to the balance.

**Who:** the person who submitted the request, plus HR, Administrators and the Owner.
**What you can cancel:** requests with the **Pending** or **Approved** status. You can't cancel a declined or already cancelled request.

## Cancel a request

<Steps>
  <Step title="Open the request">
    Go to **Requests** and open the request (your own are on the **Mine** tab).
  </Step>

  <Step title="Cancel">
    Click **Cancel request**.

    <Frame>
      <img src="https://mintcdn.com/tivero/nJ3pi9fH9kVgLgqx/images/en/request-calculation.webp?fit=max&auto=format&n=nJ3pi9fH9kVgLgqx&q=85&s=f5771ceb6bf3f294c17edc051347e560" alt="Details of an approved request with the Cancel request button under the header" width="672" height="900" data-path="images/en/request-calculation.webp" />
    </Frame>
  </Step>

  <Step title="Confirm">
    Confirm in the **Cancel this request?** dialog.
  </Step>
</Steps>

<Warning>
  You can't undo a cancellation from this screen. If the absence is still needed, submit a new request.
</Warning>

## What happens after cancelling

| Request before cancelling | Result                                                                                                                  |
| ------------------------- | ----------------------------------------------------------------------------------------------------------------------- |
| **Pending**               | The request leaves the review list. The approver no longer needs to decide. The balance doesn't change.                 |
| **Approved**              | The days go back to the balance (if the type deducts from it). The balance history shows a **Cancelled request** entry. |

If your organization syncs calendars with Outlook, the event for the approved request is removed from the calendar. See [Outlook calendar](/en/microsoft-365/outlook-calendar).

## Related articles

* [Request an absence](/en/time-off/request-absence)
* [Balances](/en/time-off/balances)