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This article takes you from an empty workspace to the first approved request. Who: the Owner or an Administrator. The HR role can do some of the steps too. Prerequisites: you have created a workspace.
1

Check the organization details

Open Settings → Organization. Check the name, country, timezone and default language.
2

Set the work week

Open Settings → Working days and holidays. Check the organization’s week in the work schedules section. See Work schedules.
3

Confirm the holiday calendar

On the same tab, under Holiday calendar by work location, review the holidays for the current year and click Confirm the … calendar (with the selected year). Until the calendar is confirmed, requests counted in working days are blocked. See Holiday calendar.
4

Prepare absence types and policies

Review Absence types and Absence policies in the Organization menu. If you didn’t pick a template in the wizard, create a policy with Add policy. See Absence policies.
5

Create teams

Open Teams and add teams with their managers. See Teams and supervisors.
6

Add people

Open People and click Add person or Import. Give each person a team, a supervisor and a policy. See Add and invite people.
7

Set opening balances

If the policy uses a balance, set the opening balance when you add the person or later on their page. See Balances.
8

Check approvals

Open Settings → Approval processes and make sure every person has someone who approves their requests. See How approval works.
9

Send invitations

Invite people you added or imported without an invitation with Send invitation on the People list.

Result

Employees sign in, see their balance on the Dashboard and submit requests. Requests reach the right approvers, and approved absences appear in the Calendar.

Optional

If something doesn’t work