Who can do what
Full table: Roles and permissions.
First setup
Follow the Admin quick start. The key steps:1
Confirm the holiday calendar
Until the calendar is confirmed, employees can’t submit requests counted in working days. See Holiday calendar.
2
Prepare absence policies
A policy sets the types, the allowance and approval. See Absence policies.

3
Add people and teams
4
Set balances and check approvals
Set opening balances and make sure everyone has an approver.
Where to find common tasks
Common problems
- I can’t submit a request — the list of messages and who clears them.
- Holiday calendar needs setup
- Approval issues
- Invitations and access
- Billing issues