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With the Tivero app in Microsoft Teams, approvers get requests in a private chat and decide without leaving Teams, and employees see their absences and team availability in tabs. Who: an Administrator or the Owner in Tivero, a Microsoft 365 administrator (consent) and a Teams administrator (publishing the app). Prerequisites: a connected Microsoft 365 integration, people synced from the directory, and the Growth or Enterprise plan (or the trial). Where: Integrations → Microsoft 365 → Microsoft Teams.

Set up Teams

1

Grant administrator consent

If Tivero shows Microsoft Teams administrator consent required, click Grant administrator consent. A Microsoft 365 administrator allows Tivero, once, to read the Teams app catalog and install only the Tivero app in it.
2

Download the app package

In the Teams app package section, click Download the Tivero package.
3

Publish the app in your organization

A Teams administrator uploads the package in Teams Admin Center: Teams apps → Manage apps → Upload new app.
4

Turn on notifications

Turn on Teams notifications. Tivero installs the app for the people who need it. Microsoft may take a moment — notifications start arriving on their own.
5

Check it works

Click Send a test notification.
The Tivero app isn’t available in the Microsoft Teams store. Your organization’s catalog holds a copy of the package as it was when you published it — a newer version doesn’t arrive on its own. If the Current version in Tivero differs from the one in Teams Admin Center, upload it again through Manage apps → Tivero → Update.

Notifications and approvals in chat

  • Requests and decisions arrive in a private chat with the Tivero app.
  • A request card has Approve, Decline and Details buttons. The same permissions apply as in the Tivero app.
  • If the request was already decided elsewhere, the card shows that and doesn’t let anyone decide twice.
  • Private absence types show as “Absence”.
  • Email notifications keep working.

Tivero tabs in Teams

The app has two tabs: Before employees open the tabs, an administrator in your organization has to approve access with Microsoft once: in Tivero, click Set up Teams tabs. Without it the tabs can’t sign anybody in.

People without notifications

If Tivero shows Some people cannot receive notifications, check that these people have a Microsoft Teams licence and an active account in your organization.

Turn off notifications

Turn off Teams notifications. New notifications aren’t sent to Teams. The app stays installed.